Xenex Disinfection Services, whose germ-zapping robots are being used in more than 400 hospitals in the U.S. and abroad, is working to crack a geographic market where its infection-fighting technology has been slow to catch on: its hometown of San Antonio.
While demand for Xenex’s devices — which use pulsed xenon UV technology to kill pathogens that cause health care-acquired infections and sometimes death — continues to escalate nationally and internationally, the company has found selling to local hospitals to be tougher. The company has a half-dozen Alamo City clients: two University Health System campuses, a Baptist Health Systemorthopedic hospital, a skilled nursing center and two government medical facilities.
Combined, those facilities have 18 Xenex robots in use, which is as many as Ochsner Medical Center in New Orleans has. That hospital took advantage of a no-risk program that enables clients to see proof of effectiveness before committing financially to Xenex. The Louisiana campus initially ordered eight robots, and after seeing a 49 percent reduction in infection rates, it bought 10 more.
“We will offer this no-risk program to any hospital anywhere,” Xenex CEO Morris Miller said. “We will solve the problem and then send the bill after.”