Xenex's Xtra Care Plans
Microbial Reduction Reassurance
Xenex’s Xtra Care Plans provide services and support that ensure you’re getting the best uptime, real-time support, and the resources needed to make sure your Xenex Program and LightStrike robots are providing optimal UV light every time, in every room/area.
Expert Support
Our expertise, best-practice approach, and training/educational support are complementary to our products, along with free access to a team of environmental disinfection experts (including epidemiologists) who have decades of combined expertise.
Predictive Maintenance
Our predictive maintenance monitoring system includes proactive notifications for lamp changes and service, as well as remote diagnostics with a secure connection for automatic updates/upgrades. It also enables the Xenex tech-support team to help diagnose and resolve potential issues quickly.
Oversee it All in Real-Time
Quickly and easily monitor your Xenex Program and LightStrike Robot utilization. Our cloud-based, self-service Portal lets you monitor your program in real-time and provides a range of reporting features to monitor/report on robot utilization and microbial reduction statistics.
Performance and compliance reports are sent monthly from a dedicated Account Executive highlighting program success and best practice guidance to help maximize your microbial reduction impact.
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Understanding the Difference Between FDA Authorization and Emergency Use Authorization for Medical Devices
There is an important difference between FDA Authorization and Emergency Use Authorization (EUA) for medical devices. Coming out of the...
